Receives higher review less than a year after initial assigned grade

NORTH RICHLAND HILLS, Texas – HealthMarkets Insurance Agency announces that the Better Business Bureau (BBB) has upgraded the company to an “A+” review, the highest rating assigned by the not-for-profit agency that works to advance marketplace trust. Not satisfied with the “A” review from the BBB in 2014, the company has been working hard to earn the highest HealthMarkets customer reviews possible.

“The Better Business Bureau sets high standards for ethics in the marketplace, and we are honored to have earned an upgraded rating in less than a year’s time,” said Ken Fasola, president and CEO of HealthMarkets, Inc., the holding company for HealthMarkets Insurance Agency. “The A+ review reflects the level of service we strive to deliver with every customer interaction, to help families, small businesses and individuals navigate the intricacies of health insurance.”

The BBB ratings system takes into account 17 factors based on objective information and actual incidences of a business’s behavior that have been verified and evaluated by BBB professionals. A review is a function of the level of trust BBB has in a business as a result of its actions in the marketplace; therefore, a business’ grade can rise or fall depending on how it performs in regard to the rating criteria.

With the expansion of the Affordable Care Act (ACA), HealthMarkets has helped hundreds of thousands of Americans evaluate their healthcare options, apply for government subsidies and enroll in coverage that fits their unique circumstances. Consumers can compare health insurance plans from more than 200 different insurance companies at, by calling 800-827-9990 or meeting with one of more than 3,000 local health insurance agents across the country.

For more HealthMarkets customer reviews visit or

Stay up to date with the latest in ACA developments and health insurance news by visiting the HealthMarkets blog, and find HealthMarkets on Facebook, Twitter, YouTube, LinkedIn and Google+.

About HealthMarkets Insurance Agency

HealthMarkets Insurance Agency, a wholly-owned indirect subsidiary of HealthMarkets, Inc., is the d/b/a or assumed name of Insphere Insurance Solutions, Inc. Licensed in all 50 states and the District of Columbia and representing more than 200 branded insurance companies, HealthMarkets offers consumers a “one-stop” shopping experience for health insurance, combining around-the-clock phone and online assistance with the personal approach of more than 3,000 licensed, local agents nationwide. It is a leading private health insurance marketplace offering multi-channel flexibility for individuals, families and small businesses. For more information, please visit

Cautionary Statement Related to Forward-Looking Statements
This news release may contain forward-looking statements regarding Insphere Insurance Solutions, Inc., d/b/a HealthMarkets Insurance Agency, and its affiliates. These forward-looking statements are neither historical facts nor assurances of future performance, and are subject to certain risks, uncertainties and assumptions which are difficult to predict and many of which are outside of our control. Such forward-looking statements can be identified by the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “objective,” “plan,” “possible,” “potential” and similar expressions. These statements are based on management’s current beliefs, expectations and assumptions, and actual results may vary materially from those included in the forward-looking statements. Forward-looking statements speak only as of the date they are made, and we do not undertake any obligation to update them, whether as a result of new information, future developments or otherwise. Readers are cautioned not to place undue reliance on any forward-looking statements made by us.

Beth Wilkinson
619-295-8232 x119
[email protected]

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